Melissa Bosse, Independent Consultant

What is Operational Resilience?

We collaborated with Melissa Bosse to develop a quick 15min training presentation to assist you in navigating the concept of Operational Resilience. We look at the key drivers, regulatory guidelines, real world examples and explore how to build resilience and the benefits thereof.

Due to the increase in operational failures, and the severe impact of these types of incidents, consequences are felt not only by an enterprise itself but also by external stakeholders and the economy. Operational resilience is not a new concept. It has roots in existing risk disciplines like operational risk and business continuity. Where this new methodology differs from the traditional frameworks is that it sees a significant shift from the existing response and recovery plans towards a more sustainable approach.

For more information on how we can assist you with embarking on your Operational Resilience journey, contact us on